Passport Online Services that are given to you, Passport Consultancy, will only accept refunds if we fail to provide service. Passport Consultancy, reserves all the right to determine a fair value of the product on return and the same shall be binding on both parties. The refund process will be initiated once we confirmation of the services not provided. In case of refund request accepted, amount will be refunded in the same mode you have paid.



Refund request can be send at support@indiapassport.in . Refund request can be made within 5 days of online application made with valid reason. TO REQUEST A REFUND UNDER THIS GUARANTEE IF WE NOT DELIVER THE SERVICE THAN AND THAN ONLY WE INITIATE REFUND, YOU MUST CONTACT US WITH ACCEPTABLE REASON ACCEPTANCE BASED ON OUR POLICIES. JUST SEND AN EMAIL TO- support@indiapassport.in WE’LL GLADLY REFUND YOU OF YOUR CHARGE (DEDUCTIONS APPLICABLE) WITHIN 7 WORKING DAYS OF YOUR PROPER REFUND REQUEST. REFUND REQUEST IT TAKES 5-7 WORKING DAYS TO DELIVER(AS PER PAYMENT GATEWAY DELIVERY DAYS WILL CHANGE).



You cannot cancel the application once processed from our side. No refund will be provided once the application is done.



If you have any query about application process, you can write us mail at support@indiapassport.in . In case we need any additional clarification about your passport application, our team will reach you by email or call.



Passport Consultancy shall not be considered in breach of its satisfaction guarantee policy or default under any terms of service, and shall not be liable to the client for any cessation, interruption, or delay in the performance of its obligations by reason of earthquake, flood, fire, storm, lightning, drought, landslide, hurricane, cyclone, typhoon, tornado, natural disaster, act of god or the public enemy, epidemic, famine or plague, action of a court or public authority, change in law, explosion, war, terrorism, armed conflict, labor strike, lockout, boycott or similar event beyond our reasonable control, whether foreseen or unforeseen (each a "Force majeure event").